About Us
Advance Reliability Technology (ART) started as a small company selling office printers, ink cartridge, toners and computers in 1984. ART sees an opportunity and needs to serve the fast growing industries in FTZ, it diversifies into IT solution and system integration in 1900.
Major IT principles in server, network and PC will added into product range. By 2000, ART expend and employed over 40 staffs.
Today, ART is major player of IT and infrastructure developer. We collaborate with world leading principals in setting up data centers, VM farms, data storage both on premises and cloud. Moving upstream, ART is committed in various hi-tech field such as AI, robotic assembly to enhance industry automation, reduce cycle time, simplify process and improve productivity. Just tell us your needs and let our engineers to brain storm with our principals. Our support team also carry out maintenance of IT system, ensuring optimal performance and minimizing downtime.
Mission, Vision & Value
Our mission is to inspire and create values to our customer in the industries.
Our vision is to deliver seamless productivity to our customer without compromising on quality.
We honor our esteem customer, that’s why we do business with honesty, integrity and deliver our commitment with a smile.
Milestone
1984
Advance Reliability Technology Sdn Bhd was formed
1985
ART diversified into toner recycling
1986
ART starts serving the fast growing industries
1987
ART expand to serve the needs of retailer in SP, Kedah, Kulim & Butterworth
1989
Completed the 1st Data Center upgrade to meet DC tier 3
1990
Company expansion to cover Sabah, Sarawak and East Coast of Malaysia
1995
Collaborated with a leading RF MNC co. to provide test station transformation
2000
Helping industries to their upgrade computer to meet the millennium
2010
ART expends to cater from the High Tech Park industries
2012
ART secured and provided high redundancy UPS power supply to DC
2014
ART added additional delivery van to serve the growing industries
2016
Helped another customer to fulfil their Data Center network infrastructure, add on fibre
2018
Setup another high bandwidth data center for the Penang growing industries
2019
Upgraded one of the Batu Kawan Data Center network to high speed
Why "ART"
At ART office, our team engages in brainstorming sessions to generate the best solutions for our end customers. We believe this collaborative process helps us quickly generate, refine, and apply ideas to create the ideal outcomes.
Better ideas with more brain works, since brainstorming is a collective effort, no single person takes ownership of the results. It’s truly a team endeavor. ART has demonstrated best practices in brainstorming since its inception, guided by our founder’s belief that more brains work better than one.
Unlocking fulfillment excellence involves creating a two-way, iterative process where ART delivers on customer promises regarding fulfillment solutions, and customers provide feedback. To develop the best fulfillment solution in a multichannel setting, companies must clearly understand their customer promise, enabling them to address a multitude of interconnected questions.
In an increasingly digital marketplace, ART must proactively experiment with fulfillment solutions to stay ahead.
Employee Engagement
Creating a culture of shared expertise encourages engagement, especially among lower-level employees who can learn from upper management.
Problem Solving
Knowledge sharing makes solutions reusable, allowing everyone to adopt effective problem-solving techniques.
Decision Making
Quick problem recognition and resolution enable faster decision-making.
Improving Delivery to Customers
Employees come first. Valued and empowered employees are more committed to delivering exceptional results for customers and colleagues.
Stimulating Innovation and Growth
Open communication channels drive innovation and growth by uncovering new information and ideas.