IT Out-source & Contracting Services
Most IT set-up are reliable after properly installed and if well maintained; it should give 99% up time under normal condition. However, due to many reasons, end users are bog-down with many issue and system end up being corrupted. Maintenance become inevitable every month. No management can afford that to happen.
In Advance Reliability, we have our engineer on site or remotely to manage your servers & network system. A series of training will be given to end users of the system on good practices and SOP.
Over the contract period, your staff will be trained on the IT hardware, software applications and reduced unnecessary breakdowns. Just call on our friendly consultant team and understand more on cost saving using our services to improve your up-time and productivity of your business.
Support e-mail: support@art.net.my
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We provide services through on-site, phone troubleshooting, remote support to resolve network, hardware, software and application malfunction.
2. Core Business Advantage
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We provide services through on-site, phone troubleshooting, remote support to resolve network, hardware, software and application malfunction.
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Hardware performance
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Update on virus definitions files
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Daily user operation issue
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ADSL modem connectivity check
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Firewall or UTMs
3. Server
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Active Directory management
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OS and antivirus updating
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Unlimited phone and remote support upon identification for fault resolution.
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Every month checking service
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- Data backup on servers and backup file verification
- Antivirus and OS patch updates
- HDD check
- Network device check for performance
Services
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PC repairing, maintenance, backup, format, configure and install program.
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Network configuration cabling
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Troubleshoot hardware and software related
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Antivirus monitoring and installation
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Monthly maintenance package